As a business owner, you may have asked yourself, "Is the money I'm spending on marketing generating the results I expect"? It's a common concern that keeps many entrepreneurs up at night, wondering if their hard-earned dollars are being poured into a marketing black hole or if they're strategically propelling their business forward.
Let's face it, without the right tools and knowledge, deciphering the effectiveness of your marketing efforts can feel like navigating through a maze blindfolded. I'm here to share some insider wisdom that has helped my clients shine a light on their marketing performance.
First and foremost, let's talk about leads. And I'm not referring to the fleeting impressions or likes on social media that many get caught up in. No, I'm talking about solid, tangible leads—those emails in your inbox, the inquiries on your website, and the foot traffic into your store. These are the numbers that matter. They are the potential customers who have taken a step beyond passive interest and reached out for a connection.
Now, you might be generating a healthy number of leads each month, but how many of those are converting into sales? This is where the rubber meets the road. A robust marketing strategy that doesn't translate into sales is like a car with a shiny exterior but no engine under the hood. On the other hand, a team of stellar salespeople might mask a lackluster marketing effort. To truly gauge your marketing's impact, you need to measure both the number of leads and your close rates.
If you're not tracking your leads then my suggest is that you begin doing so immediately. It can be as simple as creating a 3-column 30 row spreadsheet. The leftmost column should be for working days in the month. The second column, aka the eads column, should be used o mark the number of "true" leads you receive for the respective day. "Sales Made" should head the third column, which should indicate the number of sales made during the respective day. At the end of the month, you'll know the number of leads you received, and the number of sales made during the month.
But let's dig even deeper. What's your average cost per lead? This key metric will tell you how much you're revenue and profit your average customer spends with you during their lifetime as a customer. It's essential for weighing the cost against the benefits. Understanding how much a client is worth to your business over the long haul can help you determine how much you're willing to invest in acquiring them.
Now, let's shift gears and talk about targeting. Are your marketing messages hitting home with the right audience, or are they just echoes in the vast void of the internet? Generic blasts to the masses are not only less effective but can also be more costly than a targeted approach.
If all this seems a bit overwhelming, that's where I come in. I specialize in demystifying these metrics and processes, helping business owners like you track and understand the effectiveness of your marketing efforts. By working together, we can ensure that your marketing dollars are not just an expense but an investment in your company's growth.
As we approach the time of year when businesses set their sights on future goals, it's crucial to have a clear plan. Without one, you might find yourself reacting to daily demands rather than strategically steering your company toward success. A solid plan can not only make you more productive but also more profitable and less overworked.
Don't let another day pass by in the haze of uncertainty. Select a date and time from my online calendar below to schedule a 30-minute strategy discussion at no cost and no obligation. Let's strategize how best to create a tracking system that gives you the information you need to determine if you marketing is working for you.
To your success,
Jeff Lovejoy
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