“I would say that my passion is having peoplesurprise themselves by what they’re capable of. And if I can be present at least a little bit for some of that internal dialog, that’s a privilege and a thrill for me.” Seth Godin
Initiate Positive Change
Why is it that some people don’t like change?
Or, more to the point, why is it that some people won’t make a change even when gains would clearly result from making the change?
You and your sales team undoubtedly encounter clients with this kind of counterintuitive behavior. For example, think of prospective clients who stayed with their current supplier despite your superior alternative. What gets in the way of their making such a positive change? On a personal level, we’ve all seen colleagues or family members avoid making a change that would clearly be in their best interests. Why don't they take action?
Americans by the millions are going back to work, so it's especially important that we discuss a key leadership skill. Whether you're a leader in a large organization of a business owner, these days it's especially important that you treat people with empathy and understand that there may be more at play with with each of your employees than your realize. People are dealing with more stress-inducing incidents than prior to the pandemic, and you as their leader must understand that fact.
Simon Sinek, a best selling author wrote "We must all try to empathize before we criticize. Ask someone what's wrong before telling them they are wrong." This blog post highlights why that attitude is important as a leader, and is essential if your goal is to build a GREAT team.
On the evening of December 26, 1776 General George Washington led 2,400 men across a treacherous ice-packed Delaware River to capture 1,000 British and Hussein soldiers encamped in Trenton New Jersey. This monumental victory came at the end of a calamitous year in which his army had been soundly defeated in several battles in New York and had been forced to retreat to Pennsylvania. His men were poorly equipped, poorly clothed, stricken with disease, nearly at the end of their enlistment, hungry and demoralized. But, all that changed with the victory at Trenton.
This monumental victory in America’s fight for independence points out two significant lessons that business owners need to learn.
Want Your Business to Run More Smoothly? Processes Are the Answer
Separately by 400 years, two incidents involving huge ships illustrate the importance of knowing the fundamentals and having processes in place so that people don't just assume.
The first incident happened in Stockholm on August 10, 1628 and involved the world's most powerful naval ship. This ship was the pride and joy of the Swedish king and was built to defeat countries that threatened Sweden. The king's joy when the ship was launched was short-lived. Advance 391 years and a ship departing a east coast port encountered a very similar problem.
This blog post highlights what is believed to have been the causes of these incidents and draws parallels for business owners to keep in minding as they grow their businesses. You'll have to read more to learn about these two ships and what happened.
Early in the morning of September 7, 2019 the Golden Ray, a massive car transport ship – 2 football fields long and 17 stories tall, departed the Port of Brunswick, Georgia. The Golden Ray was continuing its journey to deliver over 4,200 trucks and cars to the Middle East. Before departing 285 Hyundai Accents and Kia Fortes were unloaded from two decks and 335 Kia Tellurides were loaded onto three decks. The additional cars added 411 tons of weight.
The morning was mild and waters were calm. At 12:45 am the harbor pilot guided the Golden Ray out into the channel. At one point the narrow shipping channel bends to the right, but when the harbor pilot tried to turn the floating parking lot, the ship didn’t turn. He continued attempting to turn, but suddenly the Golden Ray turned over on its side.
As businesses are beginning to hire back employees, I thought it appropriate to focus a blog post on the 5 Commandments of Building a SUPERIOR Team. In working with business owners to build superior teams I find that many of the following 5 Commandments are missing, with the result that instead of a superior team most businesses operate with an average team. Average team = average results = missed potential.